Gain deeper insight into Zylinc Cloud with our
Videos
Explore benefits and add-ons in our videos. They provide an overview of key features and help you make the most of your solution.
With Zylinc you can deliver first-class customer experiences rather than ‘just’ customer service!
Experience the freedom that empowers your business and employees to deliver first-class customer experiences … in an easy-to-implement Scandinavian design with a sleek interface that boosts employee efficiency – and works great from wherever.
Zylinc Cloud works great from anywhere with an internet connection, and employee information is automatically updated through Microsoft Entra ID. Zylinc’s effective Customer Service applications are easily deployed across your enterprise suite and integrated with other platforms and IT systems, including your CRM system. Standard integrations include NPS, Salesforce, Zendesk, 118 – and we continuously add more.
Regardless of your telco, Zylinc Cloud can be implemented and designed to fit your organization’s needs.
Having a cloud of uncertainty?
Get to understand the benefits of Zylinc Cloud in this clarifying video in 2:44.
We have helpful information for the person responsible for IT and for the person responsible for customer service.
In Danish with subtitles in Danish.
Zylinc Post-Call Analytics: Save time and get more value from every customer interaction
Turn your conversations into text automatically with AI, reduce routine tasks, and uncover valuable customer insights – all within Zylinc.
No AI experience required, and no large, risky investments needed to get started.
Gain actionable insights from one of your company’s most important data sources: your customer conversations.
Watch and learn in just 1:49 – In Danish with Danish subtitles.
Zylinc Statistics: Greater insight, more relevant data – tailored to your needs
Build targeted dashboards, wallboards, and reports from our library, making it easier for you to view and act on your data.
Contact centers are structured differently, operate with varying workflows, and therefore require different types of insights.
See how easy it is in just 1:45 minutes (in Danish).
Looking for our Help Desk videos/tutorials?
Head on over to our YouTube channel!
Show it, don’t tell it!
Would you like to see the liberating benefits of Zylinc?
Let’s set up a time for a non-binding walk-through of Zylinc.
Zylinc Cloud is a modern cloud-based contact center solution, built for efficient customer service and seamless integration.
The platform gives you complete visibility into customer interactions across voice and email – whether your team is in the office or working remotely.
Want to learn how you can tailor a Zylinc Cloud solution to meet your needs today, with the flexibility to grow as your business evolves?
Inspiration, insights, and ideas for the future of customer engagement
Learn how technology, AI, and data are driving better customer experiences – and how others are making it work in practice. We share knowledge, perspectives, and experience from customers, experts, and our own solutions
From data to action: A practical playbook for working with statistics in the contact center
Use data actively to drive decisions and improve customer service. In Danish only.
Understand how employees work – not just what they achieve
How call transcription, reason codes, and metadata can provide new insights into customer needs and behavior
Events and trade shows
Meet us at seminars, peer network meetings, user groups, and trade shows – or join our webinars.
