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Add-ons for Zylinc

Customize, scale, and optimize
– and get the most out of your Zylinc solution

Maximize value with our ready-to-use add-ons! The integrations are ready out of the box and just need to be enabled, making it easy to adapt the solution.

Empower your business to seize opportunities – and let Zylinc Cloud deliver real to yout team and and your customers.

Zylinc
Call Recording

Conversations can be recorded for documentation, playback, training, additional processing or simply for peace of mind – and serve as input for AI transcriptions

Capture, save, and replay calls

Zylinc
Post-Call Analytics

Get AI-powered transcriptions of your conversations, ideal for training, quality assurance, call summaries, automation of routine tasks, or further analysis.

Turn calls into insights

Zylinc Cloud
Email

Forget shared inboxes or complex systems. Handle emails side by side with calls in your familiar interface – just one click away.


INCLUDED IN YOUR ZYLINС SOLUTION

Email and calls side by side

Zylinc
NPS

Measure and analyze the impact of your customer service – and gain valuable insights into how your customers perceive you, so you can take action.

Get customer service data

Zylinc
MitID Verification

Validate identities in a familiar, secure, and flexible way – during the queue wait.

Strengthen security and trust

Zylinc
Wallboards

Visualize customer service status in real time – for both email and calls – with a standard or customized wallboard.

Status overview with wallboards

Want to hear or see more?

Ready to explore the possibilities? Get a personalized, no-commitment tour of Zylinc’s add-ons.

Find your Zylinc partner here
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