Differences between Zylinc Statistics Portal and Advanced Statistics

Zylinc offers two statistics solutions: a simple one, called Zylinc Statistics Portal, and an advanced one, called Zylinc Advanced Statistics. Here, we'll look at the main differences between the two solutions.

 

 Zylinc Statistics Portal Zylinc Advanced Statistics
License
  • Bundled with standard Zylinc solutions
  • Separately licensed add-on product
Statistics sources
  • Zylinc platform
  • Zylinc platform
  • BroadWorks
  • Cisco CUCM
  • Skype for Business/Teams
  • CDRs (Call Detail Records)
Number of measurement types (excluding timestamps, names, and dynamic measurements*)
  • 96
  • 150 **
Granularity of averages
  • Seconds
  • Milliseconds
Data visualization

  • Tables

  • Basic graphs with pan/zoom

  • Basic dashboard

  • Tables with dynamic column toggle on/off

  • Dynamic graphs with pan/zoom

  • Dynamic dashboards
View call specifications (CDRs)
  • No
  • Yes
View user's own statistics
  • Yes
  • Yes, configurable
Administration interface
  • Basic
  • Advanced
  • Multiple administration levels
Report templates
  • 7
  • 15 basic **
  • 15 advanced **
Report export formats

  • Comma-separated values (.csv)

  • 3 bundled Excel .xlsx (2010-2013) templates for manual import of data from .csv files

  • Comma-separated values (.csv)

  • Excel .xlsx (2010-2013)

  • Excel .xls (97-2003)
Graphs in exported reports

  • Possible manually in bundled .xlsx templates
  • Automatically included
Report generation
  • Manual
  • Automatic based on schedules
  • Multiple schedules per report
  • Manual ad-hoc generation possible
Report distribution
  • Manual
  • Automatic e-mail distribution based on schedules
  • Multiple schedules per report
  • Manual ad-hoc distribution possible
Dashboards

  • 1 built-in

  • Manual refresh of real-time data

  • Unlimited customizable

  • Auto-refresh of real-time data

  • Auto-indication of exceeded thresholds
Integration options

  • None other than manually via .csv files

  • CRM systems

  • ERP systems

  • Third-party databases

* Examples of dynamic measurements: Reason codes (where each reason code results in a column in a statistics table), IVR menus (where each menu choice results in a column in a statistics table)
** Typical number; actual number depends on the statistics sources in your solution, and may be higher or lower than indicated