Zylinc unified help

Concepts, procedures, examples, videos, tips, FAQs, and more ...
View latest updates
This is help for Zylinc version 6.5
Help for other versions

Filter:
Submit Search

Featured Zylinc inquiry routing principles videos

Caller-rated queueing

Waiting time credit on transfer

Skill-based routing

All videos in the Zylinc inquiry routing principles series are available on YouTube.

Featured Zylinc try-it-out instructional videos


Handle chat inquiries in Zylinc Service Center


Handle a call in Zylinc Contact Center


Send message from ZyDesk client

Zylinc user testimonial videos

BEC: Full-service IT house for financial sector

Sydbank: Call center in financial sector

Kolding Teaching and Learning Support Center: Public sector