Zylinc Novus help

This is help for the new Zylinc Novus product line
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Caller-rated queueing

Waiting time credit on transfer

Skill-based routing

All videos in the Zylinc inquiry routing principles series are available on YouTube.

BEC: Full-service IT house for financial sector

Sydbank: Call center in financial sector

Kolding Teaching and Learning Support Center: Public sector