In many companies, customer service goes beyond the contact center, extending to advisors, specialists, and administrative staff. When customers call directly or a case needs the right expert, Navigator makes it effortless to see availability, connect, and collaborate. Today, many don’t have access to these tools.

ith Zylinc Navigator, every employee gets a personal hub for telephony, availability, and customer info – so it’s easy to find the right colleague, loop them in, and help the customer fast.

It layers on top of your TDC Erhverv Scale or TDC Erhverv One+ setup to add smart features that simplify telephony and teamwork across teams and departments.